Mar 1, 2008
Coming soon 1800# and support in sevreal other languages.
Nov 5, 2007
Webpage and remote server both fully online clients can connects and use the remote help system via Z64IT server's.
June 27, 2007
Z64 Information Technologies purchase remotehelpcanada.com and begins implementing its world wide plans for a universal remote help system, that's secure and easy to use.
RHC How It WorksRemote Help Canada the way help is meant to be
Live over the internet we can troubleshoot your home/business computer from our office. Secure connection (upon your authentication) over the internet and view your screen, or even take control of your mouse and troubleshoot live, as if sitting next to you. This is all done by downloading our remote software client.
All you have to do is call us; so we can give you ticket # and then run the software. It’s that easy. Even if you are on dialup this works.
The connection is secure; only you can activate the connection by running the program, and it can only connect to our servers. Plus, once we're done using the program, it will automatically disconnect.
Why use remote Help Canada:
Excellent Client Service
Our at most priority is providing outstanding service. Solving problems in a timely, friendly, courteous, and understanding manner is crucial. When your problems are addressed quickly by our Help Desk Technical Team, your stress lowers and productivity level increases.
Training and Experience
We only have quality support Technician with at least 5 years of Help Desk experience. They are up-to-date on all standard desktop and networking software.
Available Technicians
When you call the Help Desk for support, you always reach us. Our Technicians understand the urgency regarding your issues and with in 24hours address them to solve your problem
Problem Solving
We know IT. We understand the aspects of troubleshooting a PC problem. Our Technicians follow step-by-step troubleshooting procedures to minimize your downtime. And offer you the best service for your money.
Technical Writing
Our Technicians create step-by-step documentation of recurring processes for your organization. Documentation is frequently ignored but a necessary component of any department.
This is all based on the RFBP concept for technical note please read: RFBP paper. 
To get Help begin with installing the software from link below:
Next read the user guide to install and get help !