Mar 1, 2008
Coming soon 1800# and support in sevreal other languages.
Nov 5, 2007
Webpage and remote server both fully online clients can connects and use the remote help system via Z64IT server's.
June 27, 2007
Z64 Information Technologies purchase remotehelpcanada.com and begins implementing its world wide plans for a universal remote help system, that's secure and easy to use.
Remote Help Canada the way help is meant to be
Canada Remote Help provides a way for you to get the help you need when you run into problems with your computer or network, without requiring an onsite visit from us. we can provide you with fast, easy and secure remote help services, resulting in a superior customer experience every time.
Live over the internet We can troubleshoot your home/business computer from our office. It's like having your own personal IT Tech!
Secure connection (upon your authentication) over the internet and view your screen, or even take control of your mouse and troubleshoot live, as if sitting next to you. This keeps costs down and productivity up! as it gives you the chance to learn from what you see.
To learn more please visit our How it works section.
Why use remote Help Canada:
Excellent Client Service
Our at most priority is providing outstanding service. Solving problems in a timely, friendly, courteous, and understanding manner is crucial. When your problems are addressed quickly by our Help Desk Technical Team, your stress lowers and productivity level increases.
Training and Experience
We only have quality support Technician with at least 5 years of Help Desk experience. They are up-to-date on all standard desktop and networking software.
Available Technicians
When you call the Help Desk for support, you always reach us. Our Technicians understand the urgency regarding your issues and with in 24hours address them to solve your problem
Problem Solving
We know IT. We understand the aspects of troubleshooting a PC problem. Our Technicians follow step-by-step troubleshooting procedures to minimize your downtime. And offer you the best service for your money.
Technical Writing
Our Technicians create step-by-step documentation of recurring processes for your organization. Documentation is frequently ignored but a necessary component of any department.
To get Help begin with installing the software from link below:
Next read the user guide to install and get help !
